Zero Data Selling
We never sell, rent, or lease your personal data to ad networks.
256-Bit SSL Encryption
PCI-DSS compliant bank grade security for all orders & payments.
Full Data Control
Request access, correction, or deletion of your data anytime.
01. Information We Collect
When you visit Thakur Yograj Ayurveda, interact with our store, or purchase our products, we collect minimal necessary information to serve you:
- Contact Information: Name, shipping & billing address, email address, phone number for delivery confirmation.
- Order Details: Purchased products, transaction dates, delivery preferences, and order history.
- Technical Data: IP address, browser type, device details, and site usage statistics collected through cookies for performance optimization.
02. How We Use Your Data
We strictly utilize your personal data for legitimate business purposes centered around customer satisfaction:
- Processing, fulfilling, and delivering your order to your designated location.
- Sending order status notifications via SMS, WhatsApp, and email (e.g. order receipt, dispatch tracking).
- Providing responsive customer support via WhatsApp or email when you submit an inquiry.
- Improving our store layout, product formulations, and customer experience.
03. Payment Security & Third-Party Gateways
We prioritize the highest security standards for online checkout. All online payments are handled directly by PCI-DSS compliant, RBI-authorized payment partners (e.g., Razorpay, PhonePe).
Thakur Yograj Ayurveda does not store or have access to your full credit card numbers, CVVs, or bank passwords on our servers.
04. Sharing with Trusted Partners
We share your contact and shipping information solely with essential service partners who enable order fulfillment:
- Logistics Services: Courier partners (BlueDart, Delhivery, DTDC) to deliver your physical parcels safely.
- Communication Channels: WhatsApp Business API for automated tracking and support dispatch.
- Legal Compliance: If required by applicable law or judicial court order.
05. Cookies & Preference Management
Our website uses essential cookies to save items in your shopping cart, preserve session state, and deliver a smooth browsing experience. You may clear or disable cookies in your browser settings, though certain cart features may be affected.
06. Your Data Rights & Contacting Us
You have the right to request access to the personal data we hold about you, request corrections, or request complete account deletion. To exercise your rights or if you have privacy concerns, please contact our Data Protection Officer at:
Need Privacy Clarifications?
We are committed to absolute transparency regarding your data rights.